top of page

RESUME

Hello! I'm Ashley.

MOTHER |   MARKETER  |   STRATEGIST

I am currently looking to partner with a company that can truly embrace my strengths and personality. I am an experienced entrepreneur with a demonstrated history of working in the marketing and advertising industry. Skilled in Consulting, Market Research, Management, Digital Marketing, and Customer Experience. I am a strong marketing professional looking to continue to help companies innovate and thrive.

Experience

professional EXPERIENCE

2022 - 2023

EVERSANA INTOUCH

Associate Director of Strategic Planning

  • Client-Centric Strategy Development: Collaborated closely with account and creative teams to identify client needs accurately, driving innovative solutions that enhanced brand positioning and engagement.

  • Data-Driven Insights: Leveraged advanced analytical skills to synthesize large data sets, uncovering key insights that informed strategic communication, forming KPIs, and creative development. Which led to a 20% increased ROI for digital-channel growth

  • Comprehensive Brand Strategies: Developed and executed comprehensive multichannel plans, including patient, caregiver, and HCP journeys, forming patient personas and effectively enhancing brand presence across various touchpoints.

  • Expertise in Digital Channels: Demonstrated deep understanding of digital marketing channels, including CRM, mobile, and social media, to drive impactful, data-driven marketing strategies.

  • Thought Leadership: Established myself as a subject matter expert in pharma advertising, frequently leading workshops and presentations to both internal teams and clients, guiding them through data-driven marketing and emerging trends, and formulating tactical briefs that spanned the understanding of goals, ROI, and KPIs to execution. 

  • Cross-Functional Collaboration: Built strong relationships with cross-functional teams, ensuring strategic recommendations were enriched by diverse expert insights, leading to highly effective execution.

  • Strategic Problem-Solving: Applied logical and data-first approaches to cut through ambiguity, consistently delivering clear, actionable strategies that resonated with clients and internal stakeholders.

  • Influence and Leadership: Effectively led, influenced, and negotiated across different disciplines, fostering a collaborative environment that drove focused agendas and achieved desired outcomes.

  • Innovative Thinking: Championed innovative approaches to planning and execution, ensuring creative solutions were strategically sound and groundbreaking in the marketplace.

  • Workshop Facilitation: Facilitated client-facing and internal workshops, brand planning, and achieving significant milestones in client projects through effective moderation and strategic guidance.

  • Project Management: Successfully balanced multiple high-stakes projects, demonstrating exceptional organizational skills and the ability to deliver high-quality results under tight deadlines.

  • EVERSANA collaborative and professional initiatives: 

    • AI Finalist - EVERSANA AI Challenge (2022): Formulated an AI model build that allowed instantaneous Tactical Brief Creation for the EVERSANA AI Challenge. This allows strategic planning to be done in real-time with data collection of patient conditions, pharmaceutical client information, patient persona intel, and other data sets. In addition to data collection, the system was able to be tapped into each department for any additions, starting with PM, feedback, analytics, etc.

    • Led Chat Bot Creation & Development: Strategically planned, oversaw, and facilitated workshops for social media chatbots for pharmaceutical clients to better direct potential patients to the correct medical resources, improving patient engagement and education.

    • BPN VP - Black Professional Network Vice President: Culturally support and inspire our members to succeed. Overcoming barriers and building a legacy through community, engagement, and professional development.

2020 - Current

Pinno Marketing

Executive

  • Guide the marketing firm through multiple industries, providing a strategic process allowing businesses/clients to flourish and producing ROI

​​

  • Provide the vision that allows our team to yield profit solutions to clients with innovative and well-designed outcomes

​​

  • Lead with a strong foothold on behavioral analysis, getting marketing and business solutions to our clients with a step-by-step guided process

​​

  • Provide goal-oriented leadership with guidance and resources that support innovative thinking and craft pioneers of marketing

​

  • Support small and minority businesses through strategy, digital, social and DIY guided opportunities that are sensitive to start-up budgets

​

  • Identify and help further define market analysis opportunities, progress, and reports for small businesses

​​

  • Filling in the gaps as needed and rolling up sleeves to meet the success of the company's goals

​​

  • Identify and create KPIs that assist clients to further understanding their goals and assessment

2018 - 2022

Leave of Absence

Cancer Mom & Speaker

  • Advocate for Pediatric Cancer Research

​​

  • St. Jude Walk/Run – Virtual Video for 2020 Speaking about the importance of St. Jude sharing their research

​​

  • St. Baldrick’s Foundation – Spoke at Duke Children’s Hospital as an honorary family member during St. Baldrick’s “Brave the Shave” event – March 2019

​​

  • St. Jude – Spoke with Duke University’s Tri Delta Sorority in their letter initiative to help raise money for St. Jude Pediatric Cancer Research – January 2019

​​

  • Spoke as a St. Jude honorary family member – September 2018

​​

  • St. Jude Walk/Run – Our Team, Ryan’s Run, help to raise the most funds in the state of North Carolina for 2018

​​

2017 - 2018

Blue Cross Blue Shield of NC

Marketing Strategic 

Advisor

  • Created Marketing Communication Plans for Individuals Under 65 (ACA), Small Group and Ancillary Segments

​​

  • Executed segment goals and determined (KPIs) Key Performance Indicators for campaigns

​​

  • Determined channels that worked best for campaigns that affected goal response from consumer market

​​

  • Worked with analytics teams to supply cohesive and relevant data that assisted in further innovation for future campaigns

​​

  • Blue Cross NC collaborative and professional initiatives:

    • Consumer Survey Standards Board Member – Partnered with CX (Consumer Experience) of Blue Cross NC to assist with internal and external survey oversight for a unified CX experience

    • Affordable Health Care Commission Board for Individual Under 65 Segment Member – From a consumer perspective observe and help determine what is and/or could be understood by the North Carolina health insurance market about the changes/updates to ACA and health care options/products offered

    • Young Professional Member – Professional development, speeches, workshops, and empowerment

    • AABN (African American Business Network) – Culturally experience diversity and inclusion, professional networking, workshops, cultural business engagement and management

    • Language Simplification Course – assisted with transforming dense health care jargon to the NC consumer

2016 - 2018

Moore & Scarry Advertising - DyGen

Marketing Strategist

  • Manage client’s digital portfolio presence utilizing Google, Bing, and CRM Databases for Tier 1 and Tier 2 Automotive Dealerships

​​

  • Create and manage campaigns to meet client’s Goals and (KPIs) Key Performance Indicators

​​

  • Responsible for delivering optimal brand presence across SEM, SEO, Video and Social Media for search engines

​​

  • Manage all elements of paid search campaign management, budgets, tracking and pacing

​​

  • Apply strategic process to campaigns based on digital metric performance and goals of client

​​

  • Provide reporting and presentations to all accounts of performance and opportunities in market to Owners/Executives

​​

  • Determine future strategy for campaigns based on trends, current/previous elements in the market and upcoming events

​​

  • Review sales data to determine geo targeting/fencing for consumer base data driven strategy

​​

  • Manage Account Specialist’s optimization and creation of account structure to ensure it yields goal strategy performance (Identify any metric and/or optimization changes)

​​

2015 - 2016

Pinno Marketing & Business Development

Online Marketing Director

  • Product Development, Product Merchandising, Business Development, Campaign and Brand Management

​​

  • Contract creation, review, and negotiation

​​

  • Manage and determine projections and product potential assessment in the market

​​

  • Manage staff of IT, Graphics, Sales, Video, social media, Office Management, and outsourced accounts

​​

  • Manage and assist sales, strategy, marketing, and business development ensuring they work cohesively with the brand

​​

  • Create and implement marketing and conversion strategies

​​

  • B2B (Business to Business) marketing strategy and development proposals and implementation that lead to ROI

​​

  • Research & Development utilizing Google Analytics and other research management database systems

​​

  • Online Marketing Management, Google Analytics, Google AdWords, SEO

​​

  • Managed Social Media management that bring about views and increase brand awareness to targeted audience

​​

  • Provide weekly Marketing & Social Media reports

​​

  • Created Influencer Programs and Referral program management (Email campaigns and incentive referrals)

​​

  • HubSpot CRM database management for marketing department integration

​​

  • SEO (Search Engine Optimization) management

​​

  • Apply distributed marketing budgets for clients within multiple marketing platforms and campaigns

​​

2013 - 2014

Tool Source Warehouse

Senior Regional Account Manager

  • Managed new and existing wholesale accounts for Central territory (ND, SD, NE, OK, KS, TX, NM, and CO)

​​

  • Created Marketing Strategy plans for territory maintaining 38% annual growth

​​

  • Provided Marketing Analysis of Key Corporate Accounts through surveys and reports

​​

  • Market research of potential clients in central region for future clientele

​​

  • Managed negotiations, pricing, and margins for accounts

​​

  • Took on team leadership opportunities with co-account managers to assist in meeting overall sales goals

​​

  • Product Knowledge Presentations for vendors, suppliers, and upper-level management

​​

  • Product promotions for territory including flyers and electronic promotions

​​

  • Report and present to Executive board of Corporate Accounts semi-annually

​​

  • Manage Corporate Rebate Programs, email campaigns, mailers, letters, promotional items, and vendor catalogs

​​

  • Manage outside and inside sales meetings for Central and West Coast territory

​​

2009 - 2013

Quality Wall Beds & More

Marketing Coordinator

  • Provided marketing management, online marketing solutions, concept development and execution of print and media campaigns for trade shows, featured storage solutions, product specification sheets, pamphlets etc.

​​

  • Annual Marketing Plan presented to CEO and Vice President

​​

  • Maintained website: updated illustrations of job completion, 3D drawings, social media outlets, sales, etc.

​​

  • Produced a bi-monthly emailing campaign to previous, current, and potential clients

​​

  • Designed and implemented plans to market trade show events, monthly incentives, and products

​​

  • Initiate media opportunities including YouTube demonstrations and featured products to meet storage needs

​​

  • Maintain CRM database for advertising, email campaigns, mailers, and gratitude notes utilizing Microsoft BCM

​​

  • Managed B2B wholesale opportunities to feature new products to customers

​​

  • Determined margin and price point from wholesaler to retailer using break even analysis

​​

  • Generated sales traffic by applying marketing agenda utilizing conversion rates and sales tracking

​​

  • Launched and managed marketing campaigns, input and managed customer data files using Microsoft Business Contact Manager database and reported traffic and conversion feedback

​​

  • Managed and reported marketing performance weekly via Google AdWords, Google Analytics, also utilizing social networking sites such as Facebook, Twitter, and Word Press blog

​​

2006 - 2008

Brunschwig & Fils

Wholesale Representative

  • Assisted designers with research based on theme, color, and texture to pull a space and composition together

​​

  • Custom furniture orders, work orders, pricing, processed purchase orders, showroom maintenance

​​

  • Managed key accounts to develop new client-based relationships

​​

  • Developed strong organizational, verbal, and written communication skills due to customer service interactions

​​

  • Managed accounts receivable for North Carolina and South Carolina territory

​​

  • Maintained client libraries, kept them updated and stocked with current fabrics and memos

​​

  • Visual Merchandising of displays, planograms, fabrics, wallpaper, trim, drapery hardware, and custom furniture

​​

Education

education

St. Petersburg College |   Bachelor of Science - Business Administration   |   Marketing

​

St. Petersburg College |   Associates in Arts   |   Architecture

​

Art Institute of Charlotte |   Associates of Arts   |   Interior Design

​

NC Real Estate Commission | License | Realtor (Candidate)

Core Strengths

core strengths & abilites

  • Adobe Analytics

  • Adobe Photoshop

  • Asana

  • B2B Negotiations

  • Branding

  • Business Development

  • Digital Marketing

  • Elementary Spanish Certification (Duolingo)

  • Email Marketing

  • Executive Presentations

  • Google AdWords

  • Google Analytics

  • HubSpot

  • Marketing Analytics

  • Marketing Communications

  • Marketing Development

  • Marketing Management

  • Market Reporting/Research

  • Marketing Survey Creation and Analysis

  • Microsoft Suite

  • Non-profit Marketing

  • SalesForce

  • SEO and SEO Planning

  • Strategic Marketing

  • Tableau

  • Website Maintenance (HTML5)

CORE STRENGTHS

Strategic Marketing

98%

Growth Marketing

85%

Marketing Analysis

90%

Digital Marketing

95%

Download Full Resume

Download Resume

© 2024 by Ashley Washington

bottom of page